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REFUND POLICY

Posted by blackteeth(ip:)

Date 2017-02-28

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Please refer below for refund procedure for your information. Any losses or inconveniences caused by neglecting below information is 100% your responsibility.


• We do not accept refund request simply because you have changed your mind. Hence, please take careful consideration prior to purchasing the product. The only case your refund request will be accepted is that if and only if the product is found having manufacturing defect and you do not wish to exchange it to new one.


• If you wish to refund the purchased product, you must send us the product first. Sending cost for refund request is your expense, however, it will be refunded via PayPal if and only if returned product is found having manufacturing defect. Any product sent to us using C.O.D. (Cash on Delivery / Cash on Door) will be denied at the door and we do not have any responsibility to that product.


• We will check and compare the condition of returned product with multiple photos of that specific product taken on the day that we have shipped it out to you. Every refund request goes through this specific procedure and evaluation for quality assurance and also to avoid/prevent any fraud or act of mischief.


• If returned product is found having manufacturing defect, we will refund the full amount plus the shipping cost occurred to send us the product.


• All other cases, including fraud and act of mischief, where the product is found damaged/contaminated by your mishandling, refund request will be denied immediately and you need to pay the returning shipping cost in order to receive your product back. You will be given 30 days to send us the full amount of returning EMS cost. After the given period has passed, your product will be disposed of at our discretion and we do not have any responsibility to that product.

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